Upgrading to MKAT Gen software: frequently asked questions
We’ve compiled the most common FAQs asked by our customers about upgrading to our Gen3 software. To find out more, please get in touch with your MK Test Systems salesperson, or contact us via the website.
What new features and benefits will I get by upgrading to the Gen3 software?
Driven by our goal of simplifying an automatic test sequence for the end user, the new generation of software keeps your testing process as simple as possible.
Operator instructions and prompts can easily be added to any program, with automatic test reports, export to quality systems without manual intervention and fault diagnosis tools assisting the operator in informing of the nature of the fault and what to do next. This leads to easier, time saving and traceable test programs. More details can be found here.
I have a support contract for my system, is the upgrade covered?
The actual software upgrade is free, but any additional hardware or modifications of the existing system will be quoted according to the system you have. Please contact your MK Test Systems salesperson or complete a contact form.
Will my system continue to work if I do not upgrade?
Absolutely. Your system will continue to work. You just will not have all the benefits and time/money saving features introduced with MKAT.
How much will the upgrade cost?
If you are on a support contract the software will be free, but you will be quoted for any hardware updates.
If not on a support contract, then you will be quoted the software and any hardware updates necessary.
I appear to have an issue with my Gen2 software. Can it be fixed?
From 31 Dec 2020 MK Test Systems will not be supporting Gen2 which includes updates, amendments revisions or improvements for Gen2 software. You should plan to upgrade to MKAT.
I believe I have bespoke features in my version of Gen2 software, will that also be in MKAT if I upgrade?
A lot of features have been included in MKAT, and more are on the roadmap to be added in future versions.
A very few will not be in MKAT. To check please contact your local MK Test Systems salesperson or get in touch on the website.
My IT department are updating the company’s IT to Windows 10. Is MKAT compatible?
MKAT is compatible with Windows 10. The minimum PC spec is:
- Processor: i7
- RAM: 16Gb minimum
- HHD: 160 GB minimum
- Operating system: Windows 10 (64 bit)
I have a library of test programs in Gen2. How easy is it to transfer these to MKAT?
We’re here to help.
MKAT includes a Gen2 to MKAT translator and generally, Gen2 test programs will translate in less than a minute. Send your MK sales contact details of your current Gen2 release revision and we will advise if there are likely to be any issues.
MKAT includes a powerful APG (Automatic Program Generation) toolset that allows you to create programs from imported source net/circuit data in seconds. More complex programs may need some manual re-configuration to enable you to take full advantage of MKAT.
Will I have to replace my PC?
The PC will need to be running Windows 10 as its operating system so either update the operating system or replacement of the PC may be necessary.
Does anything else need to be replaced?
On older systems an update of the Main control board may be required; this will be quoted for. The customer can perform this update if they are happy to calibrate the system. Alternatively, we can quote for a service engineer visit to complete the task and calibrate the system.
A limited number of systems may have integrated modules which are not at present compatible with MKAT, contact MK Test to check your system configuration.
Is MKAT difficult to use?
No, MK Test Systems have introduced MKAT to make testing simpler, automated and to save the user time and money. MKAT is supplied with a user guide.
MK Test will also be offering weekly online training sessions which will be free of charge. Details of these training sessions will be posted on our events page.
If dedicated onsite training is required, your MK Test salesperson will be happy to quote this.